Frequently Asked Questions (FAQ)
Intelligent Tree Solutions
FAQs – Tree Surveys & Tree Reports
Clear answers to common questions about tree surveys, tree reports, BS 5837 planning, risk, TPOs, and mortgage/subsidence requirements across Kent, Surrey, Sussex, and Greater London.
Can’t find what you need? Contact Canopy IQ — we’ll be glad to help.
What services does Canopy IQ provide?
We specialise in two core areas: Tree Condition Surveys & tree reports for safety and management; and BS 5837 surveys for planning (TCR, TCP, AIA, TPP, AMS). We also handle TPO applications and mortgage/subsidence reports.
What is a Tree Condition Survey and how does it differ from a tree report?
A Tree Condition Survey is the on-site assessment of health, structure, and risk. The tree report is the plain-English write-up you receive afterwards: findings, risk context, and prioritised recommendations (with general advice on future monitoring).
Do I need a BS 5837 tree survey and reports for my extension?
Usually, yes. Most councils require a BS 5837 survey where construction might affect trees. We produce a Tree Constraints Report (TCR) and Tree Constraints Plan (TCP) first to inform design, then the Arboricultural Impact Assessment (AIA), Tree Protection Plan (TPP), and Arboricultural Method Statement (AMS) to support the application and delivery on site.
How often should trees be inspected?
There isn’t a one-size-fits-all interval. Sensible inspection frequency depends on species, age, condition, site use/targets, and changes on or around the tree (e.g., construction, storms). We don’t prescribe fixed re-inspection periods; instead, your tree report includes general guidance on when to review again and what might trigger an earlier check (e.g., major weather events or noticeable changes).
My tree looks healthy — do I still need a survey or tree report?
Serious defects can be hidden (internal decay, root issues, cracks). A professional survey identifies risks early and provides proportionate recommendations—often pruning, bracing, or monitoring rather than felling.
How do TPOs and Conservation Areas affect tree work?
Consent is required before undertaking works. We prepare and submit robust applications with supporting tree reports, ensuring proposals are justified and policy-compliant for the best chance of approval.
What is BS 5837 and when should trees be considered in the design process?
BS 5837:2012 sets out how to manage trees in relation to design, demolition and construction. Trees should be considered at concept stage so layouts can respond to categories, Root Protection Areas (RPAs), and constraints—saving time and redesign costs later.
What are tree categories (A, B, C, U) and the Root Protection Area (RPA)?
BS 5837 uses category grading (A: high quality, B: moderate, C: low, U: remove/unsuitable for retention) to guide design. The RPA is the minimum area around a tree that must be protected to safeguard rooting (shown on the TCP and used to set protective fencing in the TPP).
Can you plot trees onto our CAD drawings and supply GIS-friendly data?
Yes. We can overlay surveyed trees on your plans and provide outputs compatible with common formats (e.g., DWG/DXF/PDF). Where helpful, we can also provide tabulated schedules for import into your project workflows.
What do you need from me to quote accurately?
Your site address/postcode, the survey/report type (e.g., Tree Condition Survey or BS 5837), any deadlines, and (for BS 5837) the current drawings and planning stage. Let us know about TPO/Conservation Area status if known.
What is a mortgage or subsidence tree report and when is it needed?
Lenders/insurers often request a focused tree report to assess potential risk to structures, particularly on clay soils. We provide fast, impartial assessments to keep transactions moving.
Can a gardener or tree surgeon produce an official tree report?
For mortgage/subsidence, planning (BS 5837), TPO/Conservation Area applications, and many insurance or council cases, providers expect an independent, qualified arboricultural consultant. We diagnose and report; any tree surgery is then carried out by your chosen contractor.
What will I receive after a survey?
Tree Condition Surveys: a clear PDF tree report with observations, photos where helpful, risk context, and prioritised recommendations (plus general guidance on future review).
BS 5837 reports: a Tree Constraints Report (TCR), Tree Constraints Plan (TCP) with categories/RPAs, and (as required) the Arboricultural Impact Assessment (AIA), Tree Protection Plan (TPP), and Arboricultural Method Statement (AMS) to support planning and on-site protection.
How quickly can you attend and how much does it cost?
Availability is typically within a few working days. Pricing depends on tree numbers, site complexity, and report type; small domestic surveys usually start from £300. See our Prices for guidance.
What areas do you cover?
We cover Kent, Surrey, Sussex and Greater London, with frequent work in Bromley, Croydon, Tandridge, Mole Valley, and surrounding districts. Explore our local pages or contact us with your postcode.
Need a quick answer?
Send us your address, the survey type you need, and any deadline. We’ll confirm availability and provide a clear quote.
Contact Us
Contact Canopy IQ today for intelligent tree solutions and expert arboricultural advice across Kent, East London, South East London, and beyond.
Whether you need a tree condition survey to ensure the health and safety of your trees or a professional BS5837:2012 tree survey to help your development project move forward smoothly, our experienced team is here to help. We provide clear, actionable insights for homeowners, developers, architects, and landowners.
Get in touch now for a no-obligation discussion or to request a quote.
What Our Customers Say
"Quick service and well priced"
"Excellent communications and willingness to deal with an issue at short notice. Very helpful and prompt service giving me exactly what I needed at a decent price."
"Quick service and well priced"
"Excellent communications and willingness to deal with an issue at short notice. Very helpful and prompt service giving me exactly what I needed at a decent price."
